Ordered new Globe Pendant Lighting. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Globe Pendant Lighting originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. These are beautiful and very high quality Globe Pendant Lighting. Now I have bought this for my special and it is one of their favorites that they carry all the time! You will not be disappointed !! It is very nice, and seems to be a high quality piece. Beautiful!
Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add. Number of Lights: 4 Fixture Design: Kitchen Island; Pool Table Lights; Unique / Statement Overall Height (Hanging): 56.06'' Fixture: 56.06'' H x 25.2'' W x 4.33'' D Primary Material: Metal
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source.
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. Love, love, love this Globe Pendant Lighting!! Looks as it was presented and the material and color are great. The size was expected and price was reasonable for the quality. If only they had more colors.
I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Globe Pendant Lighting but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. Number of Lights: 1 Fixture Design: Single Overall Height (Hanging): 120'' Primary Material: Metal Shade Material: Metal
Love shopping at Wayfair... love the quality, price and service. I returned Globe Pendant Lighting, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Well packaged, nice quality. Love it! A high quality Globe Pendant Lighting. I'm going to order another one (or two, or three) and it would be a lovely gift.
Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them! Number of Lights: 1 Fixture Design: Single Primary Material: Metal