We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Headboard was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. Love this Headboard! The quality of the scarf is great! The colors are very pretty, true to the picture, and the size is great as well.
We ordered a Headboard which had been difficult to find, and when the Headboardarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. Frame Material: Metal Compatible with Adjustable Bed: Yes Adult Assembly Required: Yes
The Quality of Headboard I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. This store has everything for your home and the largest selection you will find anywhere. I was shopping for Headboard and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
I order a Headboard on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. Thank you for offering the best Headboard in the world! I had been shopping in area department stores for this Headboard to no available. Thanks, I am so happy.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Headboard, one I had priced locally and found on Wayfair for less than half the retail cost. When the Headboard arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Headboard the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Headboard. Overall: 38.03'' H x 72.2'' W x 1.3'' D Overall Product Weight: 39.7lb. Frame Material: Manufactured Wood Compatible with Adjustable Bed: No Adult Assembly Required: Yes
I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Headboardthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Headboard that in the past I kept the item instead of returning it. I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. I bought this East Urban Home Yoga Queen Upholstered Panel Headboard as a New Year present for my daughter. It is as described online. Headboard looks good even though I feel it is too expensive. Should come with better packaging for the price.
Last purchase was a new Headboard. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Headboard for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first. Overall: 32'' H x 40.15'' W x 2.75'' D Overall Product Weight: 18lb. Frame Material: Manufactured Wood Compatible with Adjustable Bed: No Adult Assembly Required: Yes