I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Recessed Lightingthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Recessed Lighting that in the past I kept the item instead of returning it. I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. I bought this furniture for work, and it has been nothing short of perfect. I would highly recommend this hotel to anyone who is in the market for a Recessed Lighting. Very well priced, versatile and good looking Recessed Lighting!
Last purchase was a new Recessed Lighting. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Recessed Lighting for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first. Product Type: LED Retrofit Number of Items Included: 1 Construction Type: Remodel Trim Style: Reflector Airtight: Yes
I was quite surprised with the low ratings. However, this was my first purchase buying Recessed Lighting. The site was easy to search for what I needed and provided much information on the Recessed Lighting. I loved how I was able to order Recessed Lighting before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. Ordered new Recessed Lighting. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Recessed Lighting originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it My friend loved this WAC Lighting Volta 5.75'' Remodel LED Retrofit Recessed Lighting Kit, it's really beautiful! It is simple and sophisticated and can be used with anything that is great for everyday use. The reason I am giving 4 stars and not 5 is because in one of the review photos.
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. Product Type: LED Retrofit Number of Items Included: 1 Construction Type: Remodel Outdoor Use: Yes Airtight: Yes
I ordered Recessed Lighting. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Recessed Lighting. It took about a week to deliver. The Recessed Lighting came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Recessed Lighting was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Recessed Lighting are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!