I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Lantern Chandelierthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Lantern Chandelier that in the past I kept the item instead of returning it. It arrived on time. I have had many Lantern Chandelier(s) before, but this one is the best. It's also stylish and am very happy to have bought it.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. Number of Lights: 6 Fixture Design: Lantern Overall Height (Hanging): 100'' Fixture: 40'' H x 20'' W x 20'' D Overall Weight: 18lb.
Last purchase was a new Lantern Chandelier. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Lantern Chandelier for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first. This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
I was quite surprised with the low ratings. However, this was my first purchase buying Lantern Chandelier. The site was easy to search for what I needed and provided much information on the Lantern Chandelier. I loved how I was able to order Lantern Chandelier before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. Love the design and color. Good quality for the price. I was looking at this Lantern Chandelier for months and finally happy that I made the purchase! I have many compliments in color! I'm glad I made the decision to buy it ... Ideal for everyday use! Very happy.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it Number of Lights: 4 Fixture Design: Lantern Adjustable Hanging Length: Yes Fixture: 27.25'' H x 14.5'' W x 14.5'' D Overall Weight: 11.82lb.
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.
I ordered Lantern Chandelier. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Lantern Chandelier. It took about a week to deliver. The Lantern Chandelier came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. Fast shipping. Lantern Chandelier exceeded my expectations. The color is great. I have had it for a week and received so many compliments. I love. Overall a great buy for its price. The quality of the Lantern Chandelier is excellent.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Lantern Chandelier was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Lantern Chandelier are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! Number of Lights: 6 Fixture Design: Lantern Overall Height (Hanging): 105'' Fixture: 33'' H x 16.5'' W x 16.5'' D Overall Weight: 12.76lb.