After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Lantern Chandelier was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Lantern Chandelier are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! Number of Lights: 2 Fixture Design: Lantern Overall Height (Hanging): 56'' Fixture: 8'' H x 18'' W x 18'' D Overall Weight: 13lb.
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. Love shopping at Wayfair... love the quality, price and service. I returned Lantern Chandelier, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
I have purchased the Lantern Chandelier from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company These are beautiful and very high quality Lantern Chandelier. Now I have bought this for my special and it is one of their favorites that they carry all the time! You will not be disappointed !! It is very nice, and seems to be a high quality piece. Beautiful!
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair! Number of Lights: 1 Fixture Design: Lantern Overall Height (Hanging): 61'' Fixture: 13'' H x 18'' W x 18'' D Overall Weight: 14lb.
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest! I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source. Love, love, love this Lantern Chandelier!! Looks as it was presented and the material and color are great. The size was expected and price was reasonable for the quality. If only they had more colors.
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days. Number of Lights: 4 Fixture Design: Lantern Overall Height (Hanging): 51'' Fixture: 25'' H x 20'' W x 20'' D Overall Weight: 12lb.
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Lantern Chandelier from them. Excellent service and fast shipping. I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Lantern Chandelier with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!